Privacy policy

Information :
This privacy policy in accordance with the new RGPD laws is relevant for any person who shares their personal data directly or indirectly with our company, by visiting our website or by using our services such as purchasing products.

Our company is in Thailand and we adhere to the legislation on personal data protection (1998: 204) which applies the European Data Protection Directive 95/46 / EC.

Our main office is located in Thailand, Phuket, 83150. Feel free to send us any questions or concerns regarding data protection at the following address : contact@tiger-balm.org.uk

The entire visit to our website is in https, a mandatory standard for online hosting on secure servers.

Personal data processed

Personal data refers to data that identifies you as an individual. We can process the following types of personal information about you :

1) Your data including your name, your postal address, e-mail address and telephone number.
2) Information about the user, for example, if you connect to our service or visit our websites. This information may include the IP number, the type of device and the browser, the time zone, the geographic location, as well as your interests and preferences for information on how you interact with our services.
3) Other information we receive through your contacts via e-mail, for example.
4) Use of cookies to analyze your navigation on our website.
5) Your personal payment information, which is managed only by secure banks.

Purpose of the processing

We process your personal information to provide our services in accordance with the applicable conditions. Develops and improves our services for the consumer. To provide information and offers to our company customers. To avoid any ambiguity, any marketing material distributed using your personal information will be sent to you as a current customer of our website and not through a third party. The newsletter service contains a link that allows you to unsubscribe at any time, you will no longer receive advertising from us.

IMPORTANT
The most sensitive data, those related to your payment, such as bank cards or PayPal account, are processed directly by the banks on their secure servers. Our company never has access, only the banks manage your data to process your payment. We mainly use two secure online banks on our website, the HiPay bank and the PayPal bank.

We never share your personal information with third parties so they are used for marketing purposes. For the avoidance of doubt, if you receive an offer that does not correspond to the activity of the website, this is not our company.

Your privacy rights

It is our obligation to deal with specific, relevant and necessary personal elements while taking into account our legitimate purposes.
To update the personal information we process about you, you can do so through your account on our website.

Please contact us if you encounter any difficulties or if you want us to quickly delete any confidential information about you. Please note that 48 hours is required to support requests.